At 999, we want every player to enjoy the platform as entertainment — nothing more. That means giving you real tools to manage your play, set your own limits, and step back whenever you need to. Gambling should be fun. When it stops being fun, 999 is here to help.
These are the six pillars of responsible gaming at 999. Every tool is free, available to all players, and can be activated through your account or by contacting support.
Set a daily, weekly, or monthly cap on how much you can deposit into your 999 account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect — giving you time to reconsider.
Decide in advance how long you want to play in a single session on 999. When your session time is up, you will receive a notification and the platform will prompt you to take a break. This is one of the simplest ways to keep your gaming under control — because time passes fast when you are in the middle of a game.
Need a short break from 999? A cool-off period lets you pause your account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or place bets. It is a useful option when you feel like you are playing more than you intended and want to reset without closing your account permanently.
If you feel that gambling is becoming a problem, 999 offers self-exclusion for a minimum of 6 months up to a permanent ban. Once self-exclusion is active, your account is locked and you will not be able to create a new one during the exclusion period. This is the strongest tool 999 offers and we take it seriously.
Set a maximum amount you are willing to lose over a given period on 999. Once your loss limit is hit, you cannot place further bets until the period resets. This tool is especially useful for players who want to enjoy the platform without the risk of losing more than they are comfortable with in a single stretch.
999 can send you regular on-screen reminders showing how long you have been playing and how much you have wagered in the current session. These pop-ups appear at intervals you choose — every 30 minutes, every hour, or every two hours. A quick reality check can make a real difference to how you manage your time on the platform.
Activating responsible gaming tools on 999 takes less than two minutes. Here is exactly how to do it — no complicated menus, no waiting around.
All responsible gaming tools on 999 are completely free. You will never be charged for setting a limit, taking a break, or requesting self-exclusion.
Remember: Lowering a limit takes effect immediately. Increasing a limit has a 24-hour cooling period before it applies.
Go to 999-999.org and log in with your registered mobile number and password. If you do not have an account yet, register first — it only takes a minute.
Click on your profile icon in the top right corner of the 999 platform. From the dropdown menu, select "Account Settings" to access your full account management panel.
Inside Account Settings, find the "Responsible Gaming" tab. This is where all your safety tools live — deposit limits, session limits, loss limits, cool-off, and self-exclusion are all in one place.
Select the tool you want to use, enter your preferred limit or duration, and confirm. The tool activates immediately. You will receive a confirmation message on your registered mobile number.
If you cannot find a tool or need help activating self-exclusion, contact 999 support via live chat or email at [email protected]. Our team is available 24/7 and will assist you without judgment.
Cap the total amount you can deposit into 999 within a 24-hour window. Resets at midnight. Minimum limit: 100 BDT. You can set this as low as you like.
Set a cap on your total 999 deposits across a rolling 7-day period. Useful if you prefer to manage your budget on a weekly basis rather than day by day.
Define the maximum net loss you are willing to accept on 999 in a calendar month. Once reached, betting is paused until the next month begins.
Set a maximum session length — from 30 minutes to 8 hours. When the timer runs out, 999 will log you out automatically and prompt you to take a break.
Temporarily suspend your 999 account for a period of your choosing. Your account data is preserved and you can return after the cool-off period ends.
Permanently or long-term block access to your 999 account. This is irreversible during the exclusion period. Contact support to activate this option.
Most people who play on 999 do so without any issues. But it is worth checking in with yourself from time to time. If you answer "yes" to several of the questions on the right, it may be time to use one of 999's responsible gaming tools or speak to someone you trust.
There is no shame in recognising that gambling has become more than entertainment. The important thing is to act early — before it affects your finances, your relationships, or your wellbeing. 999 is here to support you, not judge you.
Set My Limits NowDo you spend more money on gambling than you originally planned to?
Do you find yourself chasing losses — betting more to try to win back what you lost?
Has gambling ever caused you to miss work, school, or important family commitments?
Do you feel anxious, irritable, or restless when you are not able to gamble?
Have you borrowed money or sold belongings to fund your gambling?
Do you hide your gambling activity from family members or close friends?
Have you tried to cut back on gambling but found it difficult to do so?
If you answered yes to two or more of these questions, we strongly encourage you to use 999's responsible gaming tools or contact our support team at [email protected].
999 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Responsible gaming is not a box we tick — it is a core part of how 999 operates. We believe that gambling should always be a form of entertainment, and we take active steps to ensure it stays that way for every player on the platform.
This policy applies to all registered players on 999 and covers the tools, procedures, and principles that govern how 999 approaches player protection. We encourage every player to read this page carefully and to make use of the tools available to them.
The 999 platform is strictly for adults aged 18 and over. We verify the age of every player during the registration process. If we have reason to believe that a player is under 18, we will suspend the account immediately, void any transactions, and return any deposits made.
If you are a parent or guardian and you believe a minor has accessed 999, please contact us immediately at [email protected]. We will investigate and act without delay. We also recommend using parental control software on shared devices to prevent underage access to gambling platforms.
One of the most important principles of responsible gaming on 999 is understanding what gambling is — and what it is not. Gambling on 999 is entertainment. It is not a reliable way to make money, and it should never be treated as a source of income or a way to solve financial problems.
Every game on 999 — whether it is Dragon Fishing, Jackpot Bingo, or cricket betting via Crickex — has a built-in house edge. Over time, the platform will always return less than it takes in. This is how all gambling platforms work, and 999 is transparent about it. Play for fun, set a budget, and treat any winnings as a bonus rather than an expectation.
Before you start playing on 999, decide how much you are comfortable spending. This is your entertainment budget — money you are happy to lose without it affecting your daily life. Here are some practical tips for managing your 999 budget responsibly:
Problem gambling can develop gradually. It does not always look like what people expect. You do not have to be gambling every day or losing huge sums for it to be a problem. If gambling is causing stress, financial difficulty, or conflict in your relationships, that is a problem — regardless of the amounts involved.
Common warning signs include spending more than you planned, feeling the need to gamble with larger amounts to get the same excitement, lying to family members about your gambling, and feeling unable to stop even when you want to. If any of these sound familiar, please use 999's responsible gaming tools or reach out to our support team.
If you are worried about a friend or family member's gambling, it can be difficult to know what to do. The most important thing is to approach the conversation with empathy rather than judgment. Let them know you are concerned, listen without interrupting, and encourage them to seek help.
You can also contact 999 support at [email protected] if you believe someone is using the platform in a way that is harming them. We will take your concern seriously and investigate appropriately, while respecting the privacy of the account holder.
999 offers bonuses and promotions to players from time to time. These are designed to enhance your entertainment experience — not to encourage you to spend more than you are comfortable with. You are never obligated to accept a bonus, and declining a bonus will never affect your ability to use the 999 platform.
If you have set a deposit limit on your 999 account, that limit applies regardless of any active bonus. Bonuses do not override your responsible gaming settings. Your safety tools always take priority.
Register on 999 today and set up your responsible gaming tools from day one. Deposit via bKash or Nagad, enjoy cricket betting, fishing games, and more — all within limits you control.
18+ only. Gambling can be addictive. Please play responsibly. Read our Privacy Policy and Terms and Conditions.